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Welocity Support

Welocity Support

Grievance Redressal

For all your grievances pertaining to our company, Lifetime Genetics Program and wellness products, dispatches, compensation plan or training you may kindly contact Welocity Support as per the following details. We will be glad to assist you with the necessary information, within the shortest time possible.

Corporate Office Hours:

Days* : Monday to Friday | Saturday

Hours : 10.00 am to 7.00 pm | 10.00 am to 4.00 pm

Lunch Break : 01.30 pm to 2.00 pm

Customer Care Email & Mobile / WhatsApp Numbers :

Nature of Query Email Mobile / WhatsApp
  • Free Registration: Online Sign Up
  • Product Purchase: Buy Now
  • Welocity Compensation Plan
  • Sales Commission & Bonuses
  • Product / Business Literature
support@mywelocity.com 82912 86618
  • Shipping Address Verification
  • KYC Compliance (PAN, Aadhaar Card & Cancelled Cheque)
info@mywelocity.com 82912 86620
  • Products / DNA Kit Dispatch Details
  • Courier Company / Docket Number
  • Product Delay & Damage Details
  • Return / Non-Receipt of Products
dispatch@mywelocity.com 81047 73651
  • DNA Kit & DNA Samples
  • Health Info & LGP Report
  • Counseling Call Schedule
  • Action (Diet) Plan Report
  • Counseling Call
  • Action Plan Reports
dna@mywelocity.com 82912 86619
81047 73613
  • Wellness Help Desk
helpdesk@mywelocity.com 88798 74713
  • Welocity Educational Events
  • Accreditation Program of LGP
wignet@mywelocity.com 88799 40715
82912 86619

* Public holidays will be announced in the Welocity News section.

Important: Kindly mention your full name and IBO user ID every time you contact support. Be courteous enough to allow sufficient time for our support executives in case the nature of your query demands detailed investigation.

 

Grievance Redressal Form